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Home » About » Why Environment Masters » Our Training Program
Award-Winning Training Program
Environment Masters is well known in metro Jackson for our 100% satisfaction guarantee and commitment to customer service, but there are many other ways we go above and beyond to meet our customer's needs. One of which is our in-house training program offering homeowners a true advantage when they choose Environment Masters.
Practical Skills Training — Held to a Higher Standard
Although newly hired technicians have already completed technical school, Environment Masters must ensure that their abilities are on par with our high standards.
- Background Checks: Each employee hired by Environment Masters must first undergo a thorough background check, drive screening, and drug screening to ensure that the technician entering your home is an honest, upstanding individual.
- Training Facility: We have invested in the success of our technicians and built an in–house training facility. This facility is used to recreate real life situations a technician will encounter.
- Classroom Instruction: Through lectures on everything from the latest HVAC technology to code requirements, our technicians become fully equipped to properly install heating and cooling systems in our customers’ homes.
- Technology: Environment Masters is bringing the HVAC industry into the 21st century. Our technicians use smart phones, GPS, and tablets to fully utilize the cutting edge technology available.
Our Dedication to Excellence
We are committed to customer satisfaction above all else, and our training program improves the relationships we have with our customers while helping our employees reach their full potential. This attention to detail and customer service is not only why we have the best technicians in the industry but also part of the reason Environment Masters has grown to become one of the largest and most award winning HVAC and plumbing contractor in metro Jackson. For all the right reasons, choose Environment Masters.