Help! My AC is freezing up or is frozen!
In the hot summer, when AC units are working hard, as the temps rise so do the risks of an iced-over unit. There are three common reasons for the problem:
- Not enough air flow to the unit
- The unit temperature has been set too low, below 69
- Not enough Freon in the system.
How to de-ice your unit:
You may be able to troubleshoot this problem yourself by following these simple steps:
- Check the thermostat. Is it set below 70 degrees?
- Now check the AC air filter. If it’s dirty, replace it.
- If the filter is clean and thermostat was set to a normal temperature, turn AC off and call Environment Masters: 601-353-4681. Service within hours, not days. Guaranteed.
- BUT, If your thermostat was set too low or the filter was dirty, turn off your AC for at least three hours to let the ice completely melt.
- After the ice is melted, turn on the unit again, making sure the temperature is set above 70 and the air filter is clean.
- Continue to check the unit to make sure the ice doesn’t reform. If it doesn’t you can relax; you’ve solved the problem.
* Service within 24 hours or no diagnostic fee.